Solium Capital Inc. is dedicated to conforming to all privacy standards that have been established by industry bodies and federal and provincial regulations.
Solium has developed separate privacy policies for users of our website, and for users of our Shareworks™ application. Both policies are provided below. These guidelines deal with the rights of individuals to have access to their personal information and to have it corrected if necessary, as well as the ways in which Solium collects, uses and discloses personal information.
Privacy for Website Users
This website privacy policy describes how Solium handles information we collect from you when you visit our website. If, at any time, you have questions on how your privacy is protected, please contact us.
Visiting our Site - When you visit solium.com and move from page to page, read pages, or download content onto your computer, Solium learns which pages are visited, what content is chosen for use, and the address of websites that you visited immediately before coming to our site. This information is not associated with you as an individual, but is used in aggregate to monitor our site's performance. We record these statistics to help us understand what type of information is most useful to our audiences, and to make it easy for users to find this information.
Email Subscriptions and Interaction - When you sign up for a Solium electronic communication service, send us email, or ask us to respond to you via email, Solium learns your exact email address and any information you have included in your electronic submission. We use your email address to acknowledge your comments and/or reply to your requests and we will store your communication and our reply in case we correspond further. We will not communicate or sell your email address to anyone outside of Solium Capital and our immediate partners. We may use the email address to send you information about our business and services that may be of interest to you. If you do not wish to receive this type of material you may unsubscribe at any time by following the instructions provided in the communication. If you have subscribed to receive information about Solium on a regular basis, you may also unsubscribe for this service using the instructions in the regular email submission.
Confidential Transmission - Email sent over the Internet is generally unencrypted. If Solium requests that you transmit confidential information to us over the Internet, we ensure that such transmission is encrypted. If you wish to provide us information electronically through email on our website and would like to ensure its confidentiality, please contact us.
Responding to Surveys - When you respond to a survey question, Solium may use your submission for the purpose of processing survey results, and we may publish those result aggregates on our website. We may use your response to improve our website or other products or services of Solium. Based on your response, we may also follow up with you to provide information about our products and services that may be of interest to you.
Privacy for Shareworks™ Users
Solium's privacy policy complies with the federal government's Personal Information Protection and Electronic Documents Act (PIPEDA) and the provincial government's Personal Information Protection Act (PIPA). PIPEDA incorporates the ten privacy protection principles that form the Canadian Standards Act (CSA), which has been entitled the Model Code for the Protection of Personal Information. The CSA deals with the rights of individuals to have access to their personal information and to have it corrected if necessary, as well as the ways in which an organization collects, uses and discloses personal information.
This privacy policy supplements the Participant Account Agreement(s) governing your account with Solium.
Solium's Ten Privacy Protection Principles
Accountability - All employees of Solium are required to follow the standards set out in this Privacy Policy, and are required to sign a confidentiality and non-disclosure agreement as a condition of their employment. Only employees who have been authorized and have a legitimate business purpose can access confidential personal information.
Purpose for Collection of Personal Information - The personal information we collect and use is limited to what is required to provide the entitlement plan administration services offered by Solium.
Consent - Consent for collection, use and disclosure of your personal information is obtained when an account is opened with Solium and you signify acceptance of Solium's Participant Account Agreement(s)
Limiting Collection - Personal Information collected is strictly limited to what is required to administer employee entitlement plans and the services provided within this administration. Information will be collected by means of your completion of an Activation Form, and information provided to us by your employer
Limiting Use, Disclosure and Retention - The use of personal information we collect is limited to what is required to provide the employee entitlement plan administration services as outlined by Solium, and shall not be used or disclosed for any other purpose. The collection of a Government issued identification number is only mandatory in instances where law requires it, such as for tax reporting purposes. All personal information collected is maintained in a highly secure environment and is kept strictly confidential and would only be disclosed to outside parties when authorized by you, when required by Law, or when permitted by Law. Your personal information is retained only as long as necessary for record keeping obligations for the administration of employee entitlement plans.
Use of Third Party Suppliers
Solium may use third party service providers to perform certain services on our behalf such as printing, mail distribution, or data processing. These parties are only provided with the information necessary to perform the particular service. Solium requires that any third party service provider protects your information in a manner that is consistent with our privacy policies and security practices.
In the event our service provider is located in a foreign jurisdiction they are bound by the laws of the jurisdiction in which they are located and may be required to disclose information in response to valid demands or requests from regulators, courts or government and law enforcement authorities.
Accuracy - Solium makes every effort possible to maintain complete, accurate and up to date personal information by the collection of information provided by yourself and information provided by your employer. All personal information collected is available for you to view when you access your Solium account.
Safeguards - Solium has implemented strict procedures to protect the data stored within our infrastructure. Our data is housed at a secure offsite location with tight physical and electronic security access. All access and collection of personal information within our site requires a 128-bit encrypted browser, to ensure the highest commercial level of security for your Internet transactions. If you contact a Solium Client Services Representative by phone, you will be asked to provide your personally selected verification word and/or some other personal identification information.
Openness - Our Privacy Policy is available to view on our site at any time or you may request information from us regarding our policies and practices that relates to the management of your personal information.
Client Access - All personal information is readily accessed through your personal account with Solium. You may access this information through our website or by contacting us directly. You may verify the accuracy and completeness of your information, and request amendments to this information if required.
Client Complaints and Suggestions - You may direct any inquiries regarding the above privacy principles or our practices by contacting us and speaking to the Privacy Officer who is accountable for our Privacy and Practices at Solium.
