Junior/Intermediate Software Test Analyst

Solium is currently looking to add talented and passionate Software Testers to its world class product development team. Our web-based Shareworks® application has been developed using Sun's J2EE framework (including the EJB, JMS, Servlet, and JSP technologies) and we are always looking to extend our platform and expand our knowledge. You will be surrounded by a team that understands how to translate business needs into commercial software by challenging the traditional ways of doing things. If you are interested in working with an ambitious team looking to expand its application from North America to the entire world, Solium may be the place for you.

Our Quality Assurance team is organized in a flat structure where everyone is encouraged to contribute to the evolution of our product and lead testing projects within the application. Each tester is empowered and encouraged to make core decisions about how we create and deliver market solutions to help guide the direction of the Shareworks® platform. We are driven by an iterative development cycle with an emphasis on close collaboration with our Operations team and our clients. We push each other to ensure an excellence within the team, and share knowledge to ensure each other's continued career development.

The primary responsibilities of this role include:

• Execute and review test results to ensure the application maintains its stability through the release cycles
• Contribute to collecting Quality Assurance metric information such as defects, defect counts and test results
• Document all problems and assist in their resolution.
• Stay up to date on current quality techniques and doctrines
• A commitment to quality and continuous improvement processes
• Documentation of training plans, business processes and configuration to assist in support and continued development of the application
• Participate in all meetings as required
• As a member of the Application Support team, actively participate in defining, developing and implementing standards, templates and best practices
• Ensure all enhancement requests in the product(s) are tracked and addressed, utilizing service desk
• Contribute in the delivery of the overall development vision
• Perform other duties as requested by supervisor.

Candidate qualifications

• Strong verbal and written communication skills
• Ability to work independently or as part of a team
• Thoroughness and an acute attention to detail
• Self-motivated with the ability to effectively manage multiple tasks against tight deadlines

Desired technical skills

• Some experience with scripting languages like Perl or Ruby
• Experience with a bug tracking application like Jira or Bugzilla
• Experience testing Ajax based web applications
• Strong working knowledge of SQL
• Ability to work in both Windows and Linux

Desired additional qualifications

• Knowledge of financial markets
• Previous agile development experience
• Hands-on experience with open source software
• Certification in Software Quality Assurance

We want software craftsmen who strive to be the best at what we do: aptitude and attitude trump direct knowledge with the skills listed above. In return, we want to foster a positive work environment where new employees can accelerate their knowledge and experiences.

Interested candidates should send your resume and salary history to: careers@solium.com.

Position Profile: Associate Account Administrator

Solium Capital is looking to hire smart, talented people for Associate Account Administrator positions in our new Tempe (Phoenix), AZ office. This entry-level role is primarily responsible for working with client service teams to provide day-to-day stock plan administration services to our enterprise clients. You will interact with HR professionals, senior financial staff, and high-level payroll/benefits contacts on a regular basis. As part of our team, you will play a key role in the evolution of Solium as the global industry-leading standard.

Primary job responsibilities:

• Provide excellent customer support to ensure maximum satisfaction and a positive experience for our clients
• Maintain stock option, restricted stock, and employee share purchase plan data for U.S. clients on Solium's proprietary platform Shareworks
• Process transactions related to restricted stock or employee share purchase plans
• Facilitate trading compliance requirements for key insiders/executives
• Train clients to produce financial and administrative reports using our self-service model
• Answer client questions and issues as they arise and escalate appropriately
• Regularly interact with account teams and other Solium contacts for assigned accounts
• Participate actively in ongoing educational training to expand knowledge base
• Support miscellaneous tasks and projects as assigned

Candidate qualifications

• Prior education or work experience in the following: Finance/Accounting, HR benefits programs, brokerage firms, transfer agents, outsourcing environments
• Excellent customer service skills, responsiveness to client needs, and accountability for actions
• Self-motivated, goal oriented, dependable, and fast learner; able to work independently and with a team in a fast paced, challenging, dynamic environment
• Excellent telephone and written communication skills
• Strong analytical, organizational, attention-to-detail, and problem solving skills
• Aptitude for learning quickly and building on knowledge over time
• Comfortable with a high level of responsibility managing corporate client accounts, high-value financial transactions, and sensitive data
• Experienced with technology in general, technical concepts, and automation; competent using Microsoft Office (specifically Excel) and web-based applications

This is a vital role with a unique company experiencing significant growth. If you think you have the talent to become part of our world-class customer service organization, we would love to hear from you.

Interested candidates should send your resume and salary history to: careers@solium.com.

Position Profile: Client Account Manager (U.S.)

Solium Capital is looking to a hire smart, talented Account Manager in our new Tempe (Phoenix), AZ office. This senior role is primarily responsible for managing and cultivating enterprise client relationships, proactive planning and high-level guidance, coordination of internal resources, issue tracking/resolution, and sales support. You will interact with HR professionals, senior financial staff, and high-level payroll/benefits contacts on a regular basis. As part of our team, you will play a key role in the evolution of Solium as the global industry-leading standard.

Primary job responsibilities:

• Provide excellent customer support to ensure maximum satisfaction and a positive experience for our clients
• Actively participate with internal teams and clients from sales hand-off through implementation; ensure appropriate transition and training to Account Administration team; manage ongoing responsibility for client relationships
• Meet regularly with clients to review account-related performance measurements, resolve outstanding issues, plan for upcoming events, and field client requests
• Work with Account Administration teams to ensure client plan and regulatory compliance, including (but not limited to) insider trading and reporting
• Supply strategic guidance and expertise in Solium's environment, systems, capabilities, and equity compensation issues, and develop solutions to support requirements
• Provide input on operational procedures and systems to maintain efficiencies, data accuracy, and equity plan compliance
• Review client billing to ensure invoices are in line with contractual expectations and work performed
• Act as key escalation point for day-to-day issues identified at the Account Administrator level
• Work closely with Account Administrators to manage client relationships proactively and regularly interact with other Solium contacts for assigned accounts
• Provide back-up support for the Account Administration team, including day-to-day recordkeeping management and user training on Solium's proprietary platform Shareworks
• Represent Solium in the equity compensation industry by participating in professional organization events
• Participate actively in ongoing educational training to expand knowledge base
• Manage various tasks and projects as assigned

Candidate qualifications

• Experience in an account management, client services or senior sales role, preferably in the equity compensation industry
• Experience with equity programs (stock options, restricted stock, employee stock purchase plans)
• Prior education or work experience in the following: Finance/Accounting, HR benefits programs, project management, brokerage firms, transfer agents, outsourcing environments
• Excellent customer service skills, responsiveness to client needs, and accountability for actions
• Self-motivated, goal oriented, dependable, and fast learner; able to work independently and with a team in a fast paced, challenging, dynamic environment
• Able to lead a diverse range of team members in goal-oriented projects/tasks, prioritize/multi-task multiple client needs, and manage deliverables, budgets and timelines successfully
• Excellent telephone and written communication skills
• Strong analytical, organizational, attention-to-detail, and problem solving skills
• Aptitude for learning quickly and building on knowledge over time; mentor Account Administration team to enhance skill sets and knowledge
• Deep belief in team success, collaboration and willingness to adapt to continuous change; able to envision and create strategies and supporting plans for execution that achieves business goals
• Comfortable with a high level of responsibility managing corporate client accounts, high-value financial transactions, and sensitive data
• Experienced with technology in general, technical concepts, and automation; competent using Microsoft Office (specifically Excel) and web-based applications
• Prior completion of any level of the Certified Equity Program (http://www.scu.edu/business/cepi/) or willing and able to successfully complete the program within 18 months of hire (paid for by Solium upon level completion)

This is a vital role with a unique company experiencing significant growth. If you think you have the talent to become part of our world-class customer service organization, we would love to hear from you. Only short-listed candidates will be contacted.

Interested candidates should send your resume and salary history to: careers@solium.com.

Position Profile: Client Account Manager (Canada)

Solium Capital is looking to a hire smart, talented Account Manager at our Canadian Headquarters in Calgary, AB. This senior role is primarily responsible for managing and cultivating enterprise client relationships, proactive planning and high-level guidance, coordination of internal resources, issue tracking/resolution, and sales support. You will interact with HR professionals, senior financial staff, and high-level payroll/benefits contacts on a regular basis. As part of our team, you will play a key role in the evolution of Solium as the global industry-leading standard.

Primary job responsibilities:

• Provide excellent customer support to ensure maximum satisfaction and a positive experience for our clients
• Actively participate with internal teams and clients from sales hand-off through implementation; ensure appropriate transition and training to Account Administration team; manage ongoing responsibility for client relationships
• Meet regularly with clients to review account-related performance measurements, resolve outstanding issues, plan for upcoming events, and field client requests
• Work with Account Administration teams to ensure client plan and regulatory compliance, including (but not limited to) insider trading and reporting
• Supply strategic guidance and expertise in Solium's environment, systems, capabilities, and equity compensation issues, and develop solutions to support requirements
• Provide input on operational procedures and systems to maintain efficiencies, data accuracy, and equity plan compliance
• Review client billing to ensure invoices are in line with contractual expectations and work performed
• Act as key escalation point for day-to-day issues identified at the Account Administrator level
• Work closely with Account Administrators to manage client relationships proactively and regularly interact with other Solium contacts for assigned accounts
• Provide back-up support for the Account Administration team, including day-to-day recordkeeping management and user training on Solium's proprietary platform Shareworks
• Represent Solium in the equity compensation industry by participating in professional organization events
• Participate actively in ongoing educational training to expand knowledge base
• Manage various tasks and projects as assigned

Candidate qualifications

• Experience in an account management, client services or senior sales role, preferably in the equity compensation industry
• Experience with equity programs (stock options, restricted stock, employee stock purchase plans)
• Prior education or work experience in the following: Finance/Accounting, HR benefits programs, project management, brokerage firms, transfer agents, outsourcing environments
• Excellent customer service skills, responsiveness to client needs, and accountability for actions
• Self-motivated, goal oriented, dependable, and fast learner; able to work independently and with a team in a fast paced, challenging, dynamic environment
• Able to lead a diverse range of team members in goal-oriented projects/tasks, prioritize/multi-task multiple client needs, and manage deliverables, budgets and timelines successfully
• Excellent telephone and written communication skills
• Strong analytical, organizational, attention-to-detail, and problem solving skills
• Aptitude for learning quickly and building on knowledge over time; mentor Account Administration team to enhance skill sets and knowledge
• Deep belief in team success, collaboration and willingness to adapt to continuous change; able to envision and create strategies and supporting plans for execution that achieves business goals
• Comfortable with a high level of responsibility managing corporate client accounts, high-value financial transactions, and sensitive data
• Experienced with technology in general, technical concepts, and automation; competent using Microsoft Office (specifically Excel) and web-based applications
• Prior completion of any level of the Certified Equity Program (http://www.scu.edu/business/cepi/) or willing and able to successfully complete the program within 18 months of hire (paid for by Solium upon level completion)

This is a vital role with a unique company experiencing significant growth. If you think you have the talent to become part of our world-class customer service organization, we would love to hear from you. Only short-listed candidates will be contacted.

Interested candidates should send your resume and salary history to: careers@solium.com.

Position Profile: Client Account Administrator

The Client Account Administrator, Customer Operations functions as a plan administrator dealing with HR professionals, senior financial staff, and high-level payroll/benefits contacts on Solium enterprise accounts. The position requires extensive knowledge of Solium products in addition to strong customer communication skills. Excellent customer management skills and a commitment to customer satisfaction are required to support clients.

Our commitment is to deliver distinctive service that redefines the expectations of our customers. We'll look to you to embody that core belief, helping us evolve our service delivery internally and externally to a global industry-leading standard.

We're looking for analytical, detail-oriented individuals to join our close-knit team. You are a people person, and although you work well in a team environment, you can also work independently when required. You're motivated to assist Solium in the development and improvement of internal and external processes, helping us improve our service level, efficiency, and accuracy. You are comfortable with a high level of responsibility, managing corporate client accounts and transactions that can be worth millions of dollars.

The primary responsibilities of this role include:

• Deliver optimum service to our customers, including corporate client account administration and phone coverage as required
• Data update, data manipulation and data management
• Processing contribution, withdrawal and termination files
• Maintenance of employee groups including key Insiders
• Tracking open issues and handle problem situations escalating as appropriate
• Resolution of errors reported by system monitoring tools
• Production of financial and administration reports
• Manage customer expectations to ensure maximum satisfaction with Solium's products and services
• Regularly interact with Client Relationship Administrators for assigned accounts on customer issues

Required qualifications for this position:

• Customer service and operational experience
• Ability to work in a fast paced environment
• Ability to prioritize and multi-task
• Strong organizational skills
• Strong written and oral communication skills
• Strong analytical, attention-to-detail, and problem solving skills
• Comfortable with technology in general and technical concepts

Required technical skills for this position:

• Competent using Microsoft Office (Word, Excel)
• Competent using Microsoft Outlook
• Comfortable using the Internet

Required technical skills for this position:

• Bilingualism (oral and written - French/English) is a definite asset, but it is not a requirement

If you think you have the talent to become part of our world-class customer service organization, we would love to hear from you.

Interested candidates should send a brief cover letter and resume to: careers@solium.com.

Position Profile: Software Developer

Solium is currently looking to add talented and passionate Software Developers to its world class product development team. Our web-based Shareworks™ application has been developed using Sun's J2EE framework (including the EJB, JMS, Servlet and JSP technologies) and we are always looking to extend our platform and expand our knowledge. You will be surrounded by a team that understands how to translate business needs into commercial software by challenging the traditional ways of doing things. If you are interested in working with an ambitious team looking to expand its application from North America to the entire world, Solium may be the place for you.

Our development team is organized in a flat structure where everyone is encouraged to contribute to the evolution of our product and lead projects within the application. Each developer is empowered and encouraged to make core decisions about how we create and deliver market solutions to help guide the direction of the Shareworks™ platform. We are driven by an iterative development cycle with an emphasis on close collaboration with our Operations team and our clients. We push each other to write great programs, solve complex problems, and do it all elegantly and efficiently.

We are looking for people who are smart and can get things done. Only exceptional developers who thrive on constant challenge and honing their craft need apply.

The primary responsibilities of this role include:

• Work in collaboration with a team of software developers to build a world-class global software application to help Solium be the market leader
• Lead projects as necessary

Required qualifications for this position:

• B.Sc. or M.Sc. in Computer Science, Engineering, or equivalent
• A passion to work on large software projects
• Ability to develop elegant solutions to complex and interesting problems
• Drive to produce enterprise class software under tight schedules
• Fluent communication in written and spoken English

Desired technical skills:

• History of applying enterprise design patterns in J2EE/Java EE 5
• Experience with Spring (3.x), Struts, jstl, and custom tag development
• Experience with dynamic webapps using GWT and/or jQuery
• Strong working knowledge of SQL
• Ability to work in Linux

Desired additional qualifications:

• Knowledge of financial markets
• Experience producing and releasing commercial ASP-model software
• Previous agile development experience
• Experience with unit and integration testing
• Hands-on experience with open source software
• Experience with Weblogic (10.x) and Oracle (10g)

We want software craftsmen who strive to be the best at what we do: aptitude and attitude trump direct knowledge with the skills listed above.

Interested candidates should send a brief cover letter and resume to: careers@solium.com.