Shareworks Account Security
Help us protect your information
Help us protect your information by choosing your password and personal verification questions carefully, and never disclosing them to anyone. Your passwords must be eight to 20 characters in length and must be made up of alphanumeric or special characters, or a combination of both. We recommend that you choose a password that will be easy for you to remember, but difficult for others to guess (it can’t contain your name). For increased security, we also recommend that you use a different password combination to log in and transact, and that you change your passwords every 30 days.
Verification procedures
For your protection, Solium's customer service representatives will always verify your identity when you call our service centre. We will do this by asking you identity security questions, which you must answer before we will disclose any confidential information. You must choose the security questions and related answers during your account activation process. Shareworks allows you to select up to two verification words for added security.