Technical Writer
Calgary, AB Canada
Solium is looking to add a talented and passionate Technical Writer to our world-class product development team. Our web-based Shareworks application is the core component to Solium's growth and has been a key reason why Solium has experienced a 600% increase in revenue over the last 5 years. Shareworks is an online web application, with an integrated help tool developed using MadCap Flare. You will be surrounded by a team that understands how to translate business needs into commercial software by challenging the traditional way of doing things. If you are interested in working with an ambitious team, whose product is the cornerstone of a growing, global company that is re-shaping an industry, then Solium may be the place for you.
Our product team is organized in a relatively flat structure where everyone has the opportunity to contribute to the evolution of our product and lead projects within the application. Each team member is empowered and encouraged to make core decisions about how we create and deliver market solutions, to help guide the direction of the Shareworks platform. We believe that writing is an art, and we promote a casual, flexible, relaxed work environment. We push each other to develop great solutions, solve complex problems, and we do it all elegantly and efficiently.
We are looking for people who are smart and can get things done. Only exceptional writers who thrive on constant challenge and honing their craft need apply.
- Planning, designing, writing, and editing online help systems and other technical documentation
- Creating online video tutorials and quick-start help guides
- Updating and maintaining existing documentation (both online and in PDF format)
- Researching and documenting new and updated features of Shareworks during each release cycle
- Researching and implementing new methods of technical communication
The primary responsibilities of this role include:
- Excellent communication skills in English (written and verbal)
- Ability to work well with software engineers and subject matter experts
- Analytical and organizational skills
- Ability to work alone and collaboratively
- Strong attention to detail
- University degree or certificate in a related field (Technical Writing and Communications, Communication Studies, English)
Candidate qualifications:
- Prior work experience in technical writing, editing, and/or technical communication
- Experience using MadCap Flare, Adobe Framemaker®, Adobe Captivate®, Adobe Soundbooth®, Microsoft Office®, and TechSmith Snagit®
- Experience developing end-user technical documentation for applications with a graphical user interface
- Additional language skills (French, Spanish)
Additional qualifications:
Interested candidates should send their resume and salary expectations to careers@solium.com. We would like to thank all applicants for their interest; however, only candidates under consideration will be contacted.
Positions Available
- Sales Director, Corporate Sales
- Account Administrator
- Account Manager (USA)
- Account Manager (Canada)
- Client Account Administrator
- Software Architect/Developer
- Production Support Technician
- Sales Administrator
- Internal Applications Developer
- Technical Writer
- Software Quality Assurance Analyst
- Software Quality Assurance Technician
- Payroll Administrator
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This is a vital role with a unique company experiencing significant growth. If you think you have the talent to become part of our world-class customer service organization, we would love to hear from you.